The Best CCI 2020
Berikut peringkat pemenang The Best Contact Center Indonesia 2020, berdasarkan jumlah Platinum (P) terbanyak, kemudian Gold (G) terbanyak, Silver (S) dan Bronze (B) terbanyak.
| NO | PERUSAHAAN | P | G | S | B | Total |
| 1 | BANK CENTRAL ASIA | 20 | 15 | 6 | 5 | 46 |
| 2 | PLN | 7 | 2 | 7 | 2 | 18 |
| 3 | BANK INDONESIA | 5 | 10 | 4 | 7 | 26 |
| 4 | BLIBLICOM | 5 | 5 | 1 | 1 | 12 |
| 5 | COCA-COLA AMATIL INDONESIA | 5 | 2 | 2 | 9 | |
| 6 | BANK BTPN | 3 | 2 | 4 | 1 | 10 |
| 7 | BANK NEGARA INDONESIA | 2 | 3 | 2 | 7 | |
| 8 | PGN | 2 | 1 | 2 | 1 | 6 |
| 9 | LINKNET (FIRST MEDIA) | 1 | 5 | 1 | 7 | |
| 10 | OVO | 1 | 3 | 1 | 2 | 7 |
| 11 | DHL EXPRESS | 1 | 2 | 2 | 1 | 6 |
| 12 | INDONESIA COMNET PLUS | 1 | 2 | 1 | 4 | |
| 13 | AXA FINANCIAL INDONESIA | 1 | 1 | 2 | 1 | 5 |
| 14 | BPOM | 1 | 1 | 1 | 2 | 5 |
| 15 | BANK CIMB NIAGA | 1 | 1 | 1 | 1 | 4 |
| 16 | NESTLE INDONESIA | 1 | 1 | |||
| 17 | XIAOMI INDONESIA | 1 | 1 | |||
| 18 | BHINNEKA LIFE INDONESIA | 3 | 1 | 1 | 5 | |
| 19 | BNI LIFE INSURANCE | 2 | 1 | 3 | ||
| 20 | DITJEN PERBENDAHARAAN – KEMENKEU | 1 | 3 | 4 | ||
| 21 | BFI FINANCE INDONESIA | 1 | 1 | |||
| 22 | ENSEVAL PUTERA MEGATRADING | 2 | 2 | |||
| 23 | BANK TABUNGAN NEGARA | 1 | 1 | 2 | ||
| 24 | GLOBAL TIKET NETWORK | 1 | 1 | 2 | ||
| 25 | CAKRA RADHA MUSTIKA | 1 | 1 | |||
| 26 | TAKAFUL KELUARGA | 1 | 1 | |||
| 27 | BANK BRI | 2 | 2 | |||
| 28 | CHUBB GENERAL INSURANCE INDONESIA | 2 | 2 | |||
| 29 | DIRJEN PERIMBANGAN KEUANGAN | 1 | 1 | |||
| 30 | JARING SYNERGI MANDIRI | 1 | 1 |
Berikut daftar lengkap pemenang dapat diakses melalui:
Untuk informasi lebih lanjut dapat menghubungi Helpdesk ICCA.