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Creating a Secure Customer and Agent Experience
November 02, 2023 14:06:14

Andi Anugrah

Creating a Secure Customer and Agent Experience

In an era where technology has transformed the way we interact with businesses, Tetherfi firmly believes in the enduring value of ‘Human Intelligence’ and ‘Human Interactions.’ While AI has undeniably revolutionized customer service, it’s the human touch that remains essential.  Vineeth Nayak, Founder & CEO of Tetherfi delivers technology solutions that not only secure and […]
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BPO Contact Center : Bersaing Menyediakan Keunggulan Jasa

Business Process Outsourcing (BPO) contact center dimanapun tidak bisa lepas dari biaya tenaga kerja yang besar, mengingat kecenderungan perusahaan untuk mengalihdayakan pekerjaan dengan kebutuhan tenaga kerja yang cenderung banyak. Keterlibatan tenaga kerja dalam pelayanan tidak bisa dihindari mengingat kebutuhan pelayanan contact center yang menyentuh berbagai permasalahan yang rumit. Semua kebutuhan tenaga kerja membutuhkan koordinasi dan […]

Mar 20, 2015 01:21

Andi Anugrah

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