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Pave the Way for AI and Cloud: How to Craft CX Strategy that Optimizes RETURN and Mitigates DISRUPTION
October 25, 2023 14:00:54

Andi Anugrah

Pave the Way for AI and Cloud: How to Craft CX Strategy that Optimizes RETURN and Mitigates DISRUPTION

In today’s fast-paced business landscape, delivering exceptional customer experiences while optimizing employee productivity is crucial for any organization. Therefore, Juliet Lee as Regional Manager, CX Solutions – ASEAN, had the opportunity to introduce AVAYA, a leader in communication and contact center solutions, offering a groundbreaking solution to address these challenges. The Avaya Experience Platform provides […]
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Forum Para Eksekutif

Forum diskusi yang dikhususkan untuk level manager ke atas contact center selalu diadakan oleh ICCA setiap tahunnya. Salah satu forum yang diadakan adalah untuk membahas hal-hal seputar teknologi dan management contact center. Forum yang diadakan kali ini adalah Executive Talk yang disponsori oleh Avaya. Acara ini adalah sharing executive sehingga hanya dihadiri oleh peserta yang […]

Feb 21, 2017 15:15

Alyah Amalia

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