NICE Interactions Jakarta 2024 – Master the Art of AI in CX
November 29, 2024 15:21:53

Rizka Endah Agustin

NICE Interactions Jakarta 2024 – Master the Art of AI in CX

Jakarta, Tuesday, November 26, 2024 – The “NICE Interactions Jakarta 2024” event was held successfully at Hotel Mulia Senayan, welcoming 94 participants from diverse industries. As part of NICE’s CX World Tour series, the event highlighted how Artificial Intelligence (AI) is shaping the future of customer experience (CX), bringing together industry leaders and experts to […]
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ESIGO ZOOM Event: What’s Next for Virtual Communication?

ESIGO ZOOM Event: What’s Next for Virtual Communication? Thursday, 25 July 2024 – The ESIGO ZOOM seminar was successfully held at Le Meridien Jakarta with 58 participants. This event succeeded in bringing together various experts and professionals in the contact center field in a meeting that raised important topics about DeepFake technology and artificial intelligence. […]

Jul 26, 2024 17:07
Pave the Way for AI and Cloud: How to Craft CX Strategy that Optimizes RETURN and Mitigates DISRUPTION

In today’s fast-paced business landscape, delivering exceptional customer experiences while optimizing employee productivity is crucial for any organization. Therefore, Juliet Lee as Regional Manager, CX Solutions – ASEAN, had the opportunity to introduce AVAYA, a leader in communication and contact center solutions, offering a groundbreaking solution to address these challenges. The Avaya Experience Platform provides […]

Oct 25, 2023 14:00