Published on 12 August 2017
Pemenang The Best Contact Center Indonesia 2017
Words by:
ICCA Indonesia
Berdasarkan pengumuman pemenang yang telah dilaksanakan pada 10-11 Agustus 2017 di Jakarta. Daftar Pemenang The Best Contact Center Indonesia 2017 berdasarkan jumlah medali yang diperoleh pada lomba Korporat Program, Teamwork, Talent, dan Individu, adalah sebagai berikut :
| NO | PERUSAHAAN | P | G | S | B | TOTAL |
| 1 | PT. BANK CENTRAL ASIA, TBK | 19 | 16 | 7 | 10 | 52 |
| 2 | PT. TELEKOMUNIKASI INDONESIA, TBK | 9 | 9 | 13 | 4 | 35 |
| 3 | KANTOR LAYANAN INFORMASI DAN PENGADUAN DJP | 9 | 8 | 3 | 2 | 22 |
| 4 | PT. BANK MANDIRI (PERSERO), TBK | 8 | 8 | 10 | 5 | 31 |
| 5 | PT. ANGKASA PURA II (PERSERO) | 8 | 2 | 0 | 3 | 13 |
| 6 | PT. ASTRA HONDA MOTOR | 7 | 1 | 4 | 1 | 13 |
| 7 | PT. KERETA API INDONESIA | 5 | 4 | 4 | 2 | 15 |
| 8 | BANK INDONESIA | 3 | 3 | 3 | 2 | 11 |
| 9 | PT. PRUDENTIAL LIFE ASSURANCE | 3 | 2 | 0 | 0 | 5 |
| 10 | PT. FEDERAL INTERNATIONAL FINANCE (FIF) | 3 | 0 | 0 | 1 | 4 |
| 11 | COCA-COLA AMATIL INDONESIA | 2 | 1 | 1 | 0 | 4 |
| 12 | PT. NUTRICIA INDONESIA SEJAHTERA | 2 | 0 | 0 | 0 | 2 |
| 13 | PT. SARIHUSADA GENERASI MAHARDHIKA | 2 | 0 | 0 | 0 | 2 |
| 14 | PT. ASTRA INTERNATIONAL, TBK – ASTRAWORLD | 1 | 6 | 2 | 2 | 11 |
| 15 | PT. SWAKARYA INSAN MANDIRI | 1 | 3 | 2 | 0 | 6 |
| 16 | PT. BNI LIFE INSURANCE | 1 | 3 | 1 | 2 | 7 |
| 17 | PT. ASTRA INTERNATIONAL, TBK – TOYOTA SALES OPERATION | 1 | 2 | 0 | 0 | 3 |
| 18 | DIREKTORAT JENDERAL BEA DAN CUKAI | 1 | 1 | 2 | 1 | 5 |
| 19 | PT. ADI SARANA ARMADA | 1 | 1 | 0 | 0 | 2 |
| 20 | PT. ASTRA OTOPARTS, TBK – SHOP N DRIVE | 1 | 1 | 0 | 0 | 2 |
| 21 | PT. MANDIRI AXA GENERAL INSURANCE | 1 | 1 | 0 | 0 | 2 |
| 22 | PT. TIKI JNE | 1 | 0 | 1 | 2 | 4 |
| 23 | PT. ASTRA CREDIT COMPANIES | 1 | 0 | 0 | 1 | 2 |
| 24 | PT. CIMB NIAGA AUTO FINANCE | 1 | 0 | 0 | 0 | 1 |
| 25 | PT. ADHYA TIRTA BATAM | 1 | 0 | 0 | 0 | 1 |
| 26 | PT. PERTAMINA (PERSERO) | 0 | 2 | 3 | 1 | 6 |
| 27 | PT. PERUSAHAAN GAS NEGARA (PERSERO) | 0 | 2 | 1 | 1 | 4 |
| 28 | PT. ASTRA AVIVA LIFE | 0 | 2 | 1 | 0 | 3 |
| 29 | PUSINTEK – KEMENTERIAN KEUANGAN | 0 | 2 | 0 | 1 | 3 |
| 30 | PT. CHUBB GENERAL INSURANCE INDONESIA | 0 | 1 | 1 | 0 | 2 |
| 31 | OTORITAS JASA KEUANGAN (OJK) | 0 | 1 | 0 | 0 | 1 |
| 32 | PT. AA INTERNATIONAL INDONESIA | 0 | 1 | 0 | 0 | 1 |
| 33 | DHL EXPRESS | 0 | 0 | 2 | 1 | 3 |
| 34 | PT. BANK TABUNGAN NEGARA (PERSERO) | 0 | 0 | 2 | 0 | 2 |
| 35 | PT. PRIMALAYAN CITRA MANDIRI | 0 | 0 | 1 | 0 | 1 |
| 36 | SINAR MAS LAND | 0 | 0 | 1 | 0 | 1 |
| 37 | PT. AXA SERVICES INDONESIA | 0 | 0 | 1 | 0 | 1 |
| 39 | PT. ENSEVAL PUTERA MEGATRADING | 0 | 0 | 1 | 0 | 1 |
| 40 | PT. PRO TELEKOM INDONESIA | 0 | 0 | 0 | 1 | 1 |
Ada 8 Nama perusahaan peserta yang tidak mendapatkan medali pada ajang tahun ini, sehingga kami tidak cantumkan dalam publikasi ini.